Customer information
Return & Refund Policy
We work with print-on-demand production partners. Each item is made individually after the order is placed.
For this reason, returns or exchanges are not accepted unless the item arrives damaged or with a production defect.
If you receive a defective item, please contact us within 7 days with photos of the issue, and we will replace it at no cost.
Please note:
• Colours may vary slightly due to different screen settings.
• Sizes may vary slightly between manufacturers.
Thank you for supporting independent creators.
Shipping & Delivery
All orders within the EU are produced and shipped from EU fulfilment centres.
There are no customs fees within the European Union.
Production time: 2–5 business days
Shipping time within the EU: 3–8 business days
You will receive tracking information automatically once your order is shipped.
Please note: during peak seasons or holidays, slight delays are possible.
Privacy Policy
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Product Care & Info
TEXTILE PRODUCTS:
• Machine wash cold (max 30°C)
• Do not bleach
• Tumble dry low
• Do not iron on print
• Do not dry clean
CERAMIC PRODUCTS (MUGS):
• Hand wash only
• Not suitable for dishwasher
• Not suitable for microwave (if stated in the product description)
This information applies only to products that require specific care instructions.
Contacts
ayrini.studio@proton.me